How to apply for your warranty or repair?
1º Download the application form
To start the repair or warranty process, please download and fill in the following document with as much information as possible.
2º Make sure you fill in all the details
Complete the form with all the necessary information. Once completed, print it out and enclose it in the package with the product you wish to send in for service.
If possible, also include a copy of the invoice for the equipment.
3º Send us the products with postage paid
Remember to pack the products well and send all the documentation included to the following address:
Sequia de Benager nº 10 Pol. Ind. Alqueria de Moret, 46210 Picanya (Valencia).
4º We keep you informed every step of the way
We will inform you of the reception of the product and of everything that we detect in the process of processing and management of the guarantee/repair.
Request Repair Form
How to apply for your warranty or repair?
1º Request the repair of your equipment
Complete the following form with as much information as possible so that we can attend to your request as soon as possible.
2º Make sure you fill in all the details
Once you have completed the form, you will receive a copy by email that you can print and enclose in the shipping package in which the product to be repaired will be sent.
If you can, also include a copy of the invoice for that equipment.
3º Send us the products
Remember to pack the products well (with their original packaging if possible) and send all the documentation included to the following address:
Sequia de Benager nº 10 Pol. Ind. Alqueria de Moret, 46210 Picanya (Valencia).
4º We will keep you informed
We will inform you of the reception of the product and of everything that we detect in the process of processing and management of the guarantee/repair.
Request Repair Form
Fill in the form with all the information you think will help.
We will send you a copy of the request to your email so that you can print it out and put it in the shipping package.
together with the product to be repaired. If you have any questions, please contact us.